Ever found yourself wondering why it feels like each department at work is on its own little island, kind of stuck in their own bubble? That’s what we call departmental silos. They’re these invisible barriers that stop us from working together seamlessly as a team. If you’ve ever felt boxed in by these barriers, unsure how to get everyone on the same page, you’re definitely not alone.

Now, picture this: HR, sales and marketing joining forces. Imagine a work environment that feels less like a bunch of isolated tasks and more like a group text. Ideas don’t just trickle down—they flow freely. Everyone’s in sync and working toward the same goals. You could breathe fresh air into things like recruitment, employee engagement, and brand consistency. Sounds great, right? Let’s dive into some strategies to kick those silos to the curb. 


Getting Started

In my experience, this whole idea of tackling those silos can feel a huge lift. You’re probably thinking, “Where do you even start”, right? Many company leaders think it’s as simple as bringing in a digital marketing specialist and calling it a day. Ehh…wrong answer. That’s like putting a band-aid on a broken arm. If you’re aiming for real change, you’ll have to shift into a mindset that sees your organization as a living, breathing ecosystem where creativity and empowerment are the air your team breathes. 

Mary and Kristy sit on a couch talking with their phones in hand

Let’s get started:

  • Setting SMART Goals: Zero in on your goals and make them SMART – Specific, Measurable, Achievable, Relevant, and Time-bound. For example, try tackling employee retention by aiming to cut turnover by a certain percentage this year. Try aiming for an upward trend in posts from your crew in the next six months. The goal is to set solid plans with clear targets that involve both HR and marketing.
  • Building your Toolkit: Making communication convenient and seamless across teams ensures your brand story is consistently strong across all channels. To achieve this, try creating a digital toolbox accessible to all employees, filled with guides, how-to videos, and tips for using your most common digital tools. This helps ensure that every team member, regardless of their role, becomes comfortable using all of the tools available to them.
  • Utilizing Data-Driven Insights: Tune into what your data is telling you. Dive into specifics like what keeps your teams engaged. Try sending out employee engagement surveys. Take a look at performance metrics to see where you’re hitting the mark and where you have room to grow. How often do you team up across departments? What are your Glassdoor ratings like?
  • Strategic Alignment for Brand Consistency: This is about making sure the vibe inside the company matches the vibe you’re putting out into the world. To keep your brand authentic and relatable, you should regularly review employee feedback sites and analyze social media comments about your workplace environment. This insight allows you to adjust your internal and external strategies, ensuring your public brand image accurately reflects your true company culture.


Ready for the good stuff?

Group of people posed in front of a brick wall

Once your team is ready to join forces, you’re ready to try some no-fluff strategies that actually work. Let’s get into it.

  • Innovative Recruitment Marketing: Think of recruitment as your company’s own marketing campaign. Use genuine employee testimonials to shine a spotlight on what makes your workplace special. Hop on LinkedIn and share genuine, real-deal stories. Celebrate the growth, the triumph, and the togetherness that capture the essence of what the work culture is like. This draws in top-notch talent who just…. get it. Applicants will be able to tell you right away whether or not they feel like they belong on your team.
  • Cross-Departmental Dream Teams: Tag HR and marketing to join forces on something super impactful, like an “Employee Spotlight” campaign. This could involve celebrating employee milestones, achievements, and the unique talents they bring to the table. Test out a monthly feature on your company’s internal website or social media platforms, showcasing stories of employees who embody the company values, and their contributions, or celebrating their work anniversaries and professional milestones. Don’t be shy, show the world the faces behind your brand!
  • Open Communication Channels: Why not kick things off by setting up your very own chat space? Think about creating a dedicated Slack channel or a weekly newsletter. This will be your go-to spot for celebrating successes, hashing out projects together, and brainstorming ideas that merge HR’s insights on employee engagement with marketing’s communication skills. Encourage everyone to chip in, whether it’s sharing a standout project, a valuable lesson learned, or brainstorming the next big thing.
  • Leadership by Example: This is where leaders from HR, sales and marketing really get to lead by example. They could co-lead workshops on personal branding for employees or host “Ask Me Anything” sessions to share strategic insights. Seeing your leaders actively participating in cross-departmental initiatives not only encourages teamwork but also strengthens your company culture by showing that collaboration across silos is not just encouraged but essential.
  • Celebrate Together: Last but certainly not least, making a big deal out of joint successes fosters a sense of unity and shared purpose. Did the “Employee Spotlight” campaign lead to increased engagement on your company’s LinkedIn page? Celebrate it!  Did the personal branding workshop lead to a noticeable uptick in employees sharing their professional achievements on social media? Celebrate it! Share the results company-wide, and recognize the individuals from all departments who help make those wins happen. Shining a light on these moments reinforces the value of HR and marketing working hand-in-hand and encourages ongoing collaboration.

Now that you’ve got the strategies and insights at your fingertips, it’s your turn to take the lead. Once you have a vision for what’s possible, you’re all set to turn those outdated silos into hubs of creativity and collaboration. This is your chance to shape a workplace where innovation isn’t just welcomed, it’s expected, and where every voice is valued. Need a little more help? We’ve got your back. Reach out to us today to keep the conversation going.

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Chatterkick Team

The Chatterkick team is made up of envelope-pushers, big thinkers, brainstormers, and conversation starters. We live and breathe social media advertising and all its analytics and data. We love to create engaged, happy social media communities around businesses, and we are dedicated to creating a glowing brand reputation, culture, and voice for our clients. This blog was brought to you in collaboration with multiple Chatterkick team members.